Corrections & contact
Write to contact@plainfort.com about factual corrections, changed or broken sources, scope or safety concerns, accessibility feedback, and general editorial enquiries.
What the mailbox is for
The address is operated through a role-based Microsoft 365 shared mailbox with two delegated operators. PlainFort promises no response time and cannot guarantee that every message will receive a reply.
Service boundary
PlainFort is not an emergency service, incident-response team, forensic provider, vulnerability-coordination service, account-recovery service, law firm, regulator, bank, insurer, or guaranteed support desk.
For an active incident, compromised account, imminent harm, legal deadline, or regulated matter, use the appropriate provider, emergency, legal, regulatory, financial, insurance, or qualified professional channel.
How corrections are handled
- Classify the report as factual, source-related, broken-link, scope/safety, accessibility, legal/privacy, abuse, or unsupported.
- Inspect the relevant source and article evidence without treating the report itself as proof.
- Escalate legal, privacy, takedown, defamation, incident, or regulated questions for a separate owner decision.
- Decide, implement, and independently verify any correction.
- Close the private record without publishing the reporter or correspondence.
A material correction receives an inline dated note explaining what changed and why. Minor spelling, grammar, formatting, or non-substantive link maintenance does not require a public note.
Retention and safe handling
Ordinary correspondence is kept only while needed to handle the request and maintain a reasonable corrections or operational record. Obvious spam and malicious messages may be deleted when safe to do so.
Operators do not open unexpected attachments or follow links merely to process a request. Legal notices, rights requests, credible security reports, threats, and sensitive unsolicited material are routed to the owner for a separate decision.